Welcome to Smart Web Smart Web Overview Working with Smart Web Working with Smart Web Accessing Smart Web Logging in to Smart Web Logging in to Smart Web Using the Remember Me Log in Feature Using the COG Selection Feature Using Wildcards with Partial Search Entries Paging through the Search Results Sorting the Search Results Reviewing Active Messages Reviewing My On-Call Assignments Changing the Application Theme Logging out of Smart Web Changing the Smart Web Log in Password Configuring Smart Web Displaying Instructions for an On-Call Group or an Individual Using the Calendar Button Using the DPE (Device Preference Engine) Feature Searching for a Directory Record Searching for a Directory Record Using the Global Search Field Performing a Global Directory Search Searching in the Global Search Screen Paging from the Global Search Screen Reviewing On-Call Assignments from the Global Search Screen Updating On-Call Assignments for an On-Call Group from the Global Search Screen Using the Advanced Search Links in the Global Search Screen Performing a Directory Search Searching for Directory Information for a Person or Function Searching for Directory Information by Department Displaying Detailed Information for an Individual or Group Displaying Department Information Sending a Message to an Individual: Page, Email, Message, or Call Paging an Individual from the Directory Search Screen Sending a Message to an Individual from the Directory Search Screen Sending an Email to an Individual from the Directory Search Screen Calling an Individual from the Directory Search Screen Searching for a Person Using an External URL Viewing Today’s On-Call Assignments Viewing Today’s On-Call Assignments Viewing Today’s On-Call Assignments Searching for Current On-Call Assignments in the Search Screen Searching for Current On-Call Assignments in the Search Screen Searching for Assignments in the On-Call Search Tab Changing the Start and End Dates Hiding the Search Results List Viewing the On-Call Assignments in a Calendar Format Displaying Shift Information in the Calendar Scrolling through the Calendar Months Printing a Calendar Sending a Message to the Individual Currently On-Call Saving a Schedule of Assignments as a Word Document Saving a Schedule of Assignments as an Excel Spreadsheet Scheduling Assignments in the Scheduler View Scheduling Assignments in the Scheduler View Searching for Current On-Call Assignments for an On-Call Group Printing the Assignments Viewing and Updating an Instruction for an On-Call Group Creating or Updating a Smart Web Instruction Deleting a Smart Web Instruction Updating an On-Call Assignment Adding a New On-Call Assignment Creating an On-Call Assignment Using the New Button Creating an On-Call Assignment Using the Same Shift Button Creating an On-Call Assignment Using the Next Shift Button Creating an On-Call Assignment Using the Next Day Button Using the List Button Deleting an On-Call Assignment Updating the Members in an On-Call Group Scheduling On-Call Assignments from a Calendar Scheduling On-Call Assignments from a Calendar Displaying an On-Call Calendar of Assignments Sending a Page or a Message from the Calendar Creating a New On-Call Assignment in the Calendar Updating an Existing On-Call Assignment Deleting an On-Call Assignment Scheduling On-Call Assignments using the Block Scheduler Scheduling On-Call Assignments using the Block Scheduler Displaying the On-Call Assignments for an On-Call Group in the Block Scheduler Displaying the On-Call Assignments Scheduling Exception Icons Maintaining the On-Call Group Members and Shifts in the Block Scheduler Updating the Members Creating an On-Call Assignment using the Block Scheduler Adding a New On-Call Assignment Copying an Existing On-Call Assignment Updating an On-Call Assignment in the Block Scheduler Exporting On-Call Assignment Information to Outlook Reviewing an Instruction Assigned to the On-Call Group Deleting an On-Call Assignment using the Block Scheduler Working with the Block Scheduler Hot Keys Scheduling One Person at a Time Scheduling One Person at a Time Searching for Current On-Call Assignments for a Person or On-Call Group Adding an On-Call Shift Updating an On-Call Shift Assignment Deleting an On-Call Shift Assignment Scheduling Multiple Assignments Scheduling Multiple Assignments Searching for Historical On-Call Information Searching for Historical On-Call Information Searching for Historical On-Call Assignments Paging with the Quick Page Feature Paging with the Quick Page Feature Performing a Quick Page Paging from the Paging Screen Paging from the Paging Screen and using the Paging Icon in Other Screens Understanding the Paging Screen Understanding the Paging Icons and Profile Colors Person or Function Exception Status Page Type Examples: Numeric, Alphanumeric, and Message Only Sending a Numeric Page Sending an Alphanumeric Page Sending an Alphanumeric Page and Selecting a Paging Template Sending a Message Only Assigning a Message Priority to a Page Sending a Message to a Pager Registered with Spok Mobile Paging Restrictions Coverage Exception Restriction On-Call Group Restriction Referral Exception, Page Block Exception, or Inoperable Pager Restrictions for an Individual Paging Message Group Members with a Referral or Page Block Exception Restricted Access Pager (RAP) Status Paging a Message Group that is assigned a Password Paging One Recipient Sending a Page to Multiple Recipients Selecting Multiple Recipients Working with Personal Message Groups Creating a Personal Message Group using Cookies Creating a Personal Message Group using the Database Method Deleting a Personal Message Group Receiving a Paging Down or Paging Delay Message Paging Templates Working with Message Priority Paging from the Consolidated Paging/Directory Screen Searching for a Phone Number or Phone Number Type Reviewing the Search Results in the Paging/Directory Screen Emailing from the Paging/Directory Screen Printing the Paging/Directory Screen Paging using the Coverage Exception Override Feature Paging from Other Smart Web Screens Successfully Sending a Page Leaving a Message If a Page cannot be Sent Paging using the External Smart Web Paging URL Paging using the External Smart Web Paging URL Paging from the External Smart Web Paging Screen Using the Quick View List Feature Using the Quick View List Feature Maintaining a Quick View List Adding an On-Call Group to the Quick View List Removing an On-Call Group from the Quick View List Searching for Assignments in the On-Call Quick View Tab Displaying the Quick View List Reviewing a Personal Profile Reviewing a Personal Profile Logging in to the Personal Profile Screen Reviewing the Page Log of Pages Sent (Sent Items Tab) Viewing DPE (Device Preference Engine) Message Information Reviewing Pagers and Email Addresses (Device Mgmt Tab) Selecting the Send to All Devices Option Using the Send to all Devices Feature Turning Off the Send to all Devices Feature Selecting the Devices that can Receive Replies Reviewing Pager Information Adding and Updating Email Addresses Adding an Email Address Updating an Email Address Deleting an Email Address Updating Directory Information (Profile Tab) Updating Directory Information Adding a New Directory Record Deleting a Directory Record Validating a Directory Record Updating the Module Access Options (Profile Tab) Module Access Settings Smart Console Smart Web Smart Speech Changing a User’s Status (Profile Tab) Updating an Exception (Profile Tab) Updating the End Date and Time for a Current Exception Deleting a Current or Future Exception Deleting a Current Exception Deleting a Future Exception Adding an Exception Adding a Coverage Exception Adding a Referral Exception Adding a Page Block Exception Updating a Future Exception Viewing Active and Archived Messages and Archiving Messages (Inbox Tab) Viewing the Active Messages Archiving the Active Messages Viewing Archived Messages Printing and Displaying Messages in a Document or a Spreadsheet Displaying the List of Messages in an Excel Spreadsheet Displaying the List of Messages in a Word Document Printing the List of Messages Reviewing and Updating Smart Web Instructions in the Profile Tab Creating or Updating a Smart Web Instruction Deleting a Smart Web Instruction Adding a Picture in the Picture Upload Tab Uploading a Picture Deleting a Picture Viewing a Picture in the Directory Search Screen Additional Personal Profile Tabs Reviewing the Directory Tab Updating Directory Information in the Directory Update Tab Registering Paging Devices with Spok Mobile Registering Paging Devices with Spok Mobile Registering a Paging Device with Spok Mobile Additional Spok Mobile Registration Fields Modifying a Paging Device Registered with Spok Mobile Unregistering a Paging Device Registered with Spok Mobile Reporting a Directory Discrepancy Reporting a Directory Discrepancy Using the Change Form Tab to Manage Directory Updates Using the Change Form Tab to Manage Directory Updates Viewing Messages in the Scrolling Roster Viewing Messages in the Scrolling Roster Working with Patient Information Working with Patient Information Searching for Patient Information Accessing Smart Web from a Mobile Device Accessing Smart Web from a Mobile Device Accessing the Directory Information Accessing On-Call Information Searching for a Person’s Shifts Searching for the Shifts for an On-Call Group Entering Default Pager Messages Creating a Default Message for a Numeric Pager Creating a Default Message for an Alphanumeric Pager Working with Call Assistant Using the Call Assistant Application Prerequisites Enabling ActiveX on a Client Turn off ActiveX Prompts Registering a Computer Placing a Call Using Call Assistant Changing or Deleting the Extension Registered to a Computer Assigning a Call Assistant Role, User Name, and Password Changing or Deleting an Extension in the Call Assistant Screen