Within the Smart Web search screens, you can use the percent key (%) wildcard character within your searches to search for a specific search string. This enables you to search for a record when you are not sure of the exact search data.
For example, if you are not sure of the spelling of a person’s last name, you can enter part of the name and use wildcards to represent the rest. If you know the last name contains the letters “wh”, you can search for all last names that contain “wh” by using “%wh%” as the search criteria for the last name.
NOTE: When you search in the Global Search screen, you must enter a minimum of three characters. When searching in the Directory Search screen, you only need to enter one character.
Searching for Items Beginning With a Specific Character
You can search for items beginning with a specific letter or number by entering the character followed by the wildcard character (%) in the search field. Examples:
• If you are searching for names that begin with the letter T, enter either the letter “T” or “T%”. The search is not case sensitive.
• If you are searching for phone numbers that begin with the number 9, enter “9” or “9%”.
Searching for Items Containing a Specific Character
You can search for items that contain a specific letter or number by entering the character followed by the wildcard character (%) in the search field. The search is not case sensitive.
• If you are searching for names that contain the letter “m”, enter “%m%”.
• If you are searching for phone numbers that contain the number 5, enter “%5%”.