Scheduling Exception Icons

Scheduling On-Call Assignments using the Block Scheduler > Displaying the On-Call Assignments for an On-Call Group in the Block Scheduler

Scheduling Exception Icons

REFERRAL and COVERAGE scheduling exceptions assigned to a person or function currently on-call are represented by icons in the Today screen.

By default, Smart Web is configured to not allow a person or a function assigned an exception to be paged. However, your system may be configured to allow the operator to take a message for that individual that can be retrieved at a later time by an operator or by that individual in the Personal Profile screen in Smart Web.

NOTE: If a person or function is assigned the PAGE BLOCK exception, that person cannot be assigned to an on-call shift for any time when the PAGE BLOCK exception is active.

Icon	Name	Description
	Coverage	This icon signifies that the person or function is being covered by another individual. Depending on how your system is configured, the operator is either not allowed to page the person or is allowed take a message for the individual. When the operator is not allowed to page the person, a message dialog displays, explaining that the individual is being covered by someone else. You can click the OK button to choose to page the person providing coverage.
	Referral	This icon signifies that the person or function has been assigned a referral exception. A referral phone number for the person displays. Depending on how your system is configured, the operator is either not allowed to page the person or is allowed take a message for the individual. When the operator is not allowed to page the person, a message dialog displays, explaining that the individual has a referral exception. The individual cannot be paged. Click the OK button to close the dialog.

Icon

Name

Description

Coverage

This icon signifies that the person or function is being covered by another individual.

Depending on how your system is configured, the operator is either not allowed to page the person or is allowed take a message for the individual.

When the operator is not allowed to page the person, a message dialog displays, explaining that the individual is being covered by someone else. You can click the OK button to choose to page the person providing coverage.

Referral

This icon signifies that the person or function has been assigned a referral exception. A referral phone number for the person displays.

Depending on how your system is configured, the operator is either not allowed to page the person or is allowed take a message for the individual.

When the operator is not allowed to page the person, a message dialog displays, explaining that the individual has a referral exception. The individual cannot be paged. Click the OK button to close the dialog.