Sending a Message to an Individual from the Directory Search Screen

A user can send a message to an individual (person or function) from the Directory Search screen using the message icon. The message icon displays if the individual is not allowed to receive a page. The message can be retrieved by the recipient in the recipient’s Personal Profile page in Smart Web or by contacting an operator.

1.    Click on the message icon for the individual. The Compose a Message screen displays.

2.  In the Compose and send your message field, enter the text of the message. The number of characters you are allowed to enter in this field displays in the Maximum Characters Allowed field. As you type the message, the number of characters you can enter displays in the Remaining Characters field

The type of message that will be sent displays in the Messaging Type field. The only option is MESSAGE ONLY.

3.  Click the Send Message button to send the message.