Paging Message Group Members with a Referral or Page Block Exception

A message group or a personal message group may contain a member that has a referral or page block exception assigned when an operator selects the group as a page recipient. When the operator displays the list of recipients, the page block or referral exception icon displays next to the recipient’s name.

The operator can compose a message and send it to the recipients that are able to receive messages. A warning dialog displays and shows information about the recipient to which a page could not be sent.

1.  Choose the Paging tab to display the Paging screen.

2.  Search for a message group or select a personal message group as the page recipient

3.  Display the members in the Recipient List section. Notice that the page block or referral exception icon displays next to the name of a recipient that is currently assigned a page block or referral exception.

 

 

4.  Click the Compose Message button. The Compose a Message screen displays.

5.  Enter the message information.

 

 

6.  Click the Send Message button. A warning message displays about the pages that could not be sent.

 

 

7.  Click the OK button to close the dialog. A paging error list displays, showing detailed information about why the page was not sent.

 

 

8.  Click the Close button to close the error dialog.