Updating On-Call Assignments for an On-Call Group from the Global Search Screen

On-call assignments for an on-call group can be added, updated, deleted using the update on-call assignment icon. This icon only displays for an on-call group if the operator has logged and has the privileges to update on-call assignments for the on-call group. The ability to update on-call assignments is determined by the ATMS role assigned to the operator’s user account and/or whether the user is assigned as an administrator to the on-call group

1.  Access the Global Search screen.

2.  Log in to Smart Web to ensure that you can see the update on-call assignments icon for the on-call groups to which you have update privileges.

 

 

3.  Click the update on-call assignment icon. The Block Assignment on-call scheduling screen displays. On-call assignments can be added to the on-call group in this screen.

For more information about adding on-call block assignments, please refer to Scheduling On-Call Assignments using the Block Scheduler.