Creating or Updating a Smart Web Instruction

An instruction can be added or updated.

1.  Access Smart Web.

2.  Choose the On-Call tab.

3.  Choose the Scheduler Assignment tab and log in if required.

4.  Search for the on-call group for which you want to update or create an instruction. If the on-call group currently has an instruction assigned, a blue circle “i” icon displays next to the on-call group name in the Search Results section.

5.  Click on an on-call group name to select it.

 

 

6.  Click the Instructions button. The Oncall Group – Instruction Administration screen displays.

7.  You can change the current instruction or enter a new one if the field is blank. Enter the new text in the field.

 

 

8.  Click the Save button to save the changes to the instruction record. A confirmation dialog displays.

 

 

9.  Click the OK button to close the dialog. You are returned to the Oncall Group – Instruction Administration screen.

10. Click the Close button.

11. Reload the Scheduler Assignment tab to review the updated instruction.